About Tech Detective
Local IT Help You Can Actually Reach.
No call centers. No waiting on hold. No different tech every time. Just one person who knows your setup, answers your calls, and shows up when you need them.
No call centers. No waiting on hold. No different tech every time. Just one person who knows your setup, answers your calls, and shows up when you need them.
I started Tech Detective because I wanted to offer North Idaho businesses something straightforward: local IT support that actually shows up, communicates clearly, and treats every job like it matters.
After five years in the area I saw a real need for reliable, accessible tech support for small businesses. Not just break-fix when things go wrong, but someone looking out for your systems on an ongoing basis.
"That's what I'm building here."
I'm Sean, the owner of Tech Detective. When something breaks, you call me directly, not a helpdesk, not a ticket system. I either fix it remotely or I'm on my way to your location.
No surprise fees. No jargon. Just IT that works, from someone you can trust.
I'm based in North Idaho and come directly to your location. No shipping equipment off, no waiting for a tech to fly in.
When you're down, you need help now, not in three days. I prioritize urgent issues and aim to respond same day, often within hours.
I tell you what things cost upfront. No surprise invoices, no hidden fees. If I can't fix it, you don't pay.
You deal with one person: me. I know your systems, your preferences, and I'm accountable for the work. No passing the buck.
I explain what's wrong and what I'm doing in terms that make sense. No jargon, no talking down. Just clear communication.
Managed IT on a predictable monthly rate. No surprise invoices, no hidden fees. I earn your business every month by delivering real results.
I'm mobile and cover a wide area across the North Idaho Panhandle. If you're not sure whether I serve your location, just call; I'm happy to discuss it.
On-site visits are available throughout the region. Remote support is available anywhere, no matter how rural.
Book a free 30-minute consultation. No pressure, no jargon, just an honest conversation about what your business needs.
